Windows Debugging &
Incident Response

When your team hits a wall, we dig deeper. Expert-level Windows diagnostics for businesses and defense contractors — delivered fast.

Get in Touch

What We Solve

💥

Unexplained crashes, hangs, and blue screens on production systems

🐢

Performance degradation with no obvious cause

🔒

Application failures on STIG-hardened or air-gapped Windows environments

🧱

Issues that have defeated vendor support escalation

Services & Pricing

Standard Analysis

$750
Per incident — event logs, Process Monitor, performance counters
  • Log & event review
  • Process Monitor analysis
  • Root cause summary
  • Remediation recommendations
Most Requested

Deep Analysis

$2,500
Per incident — memory dumps, kernel debug, ETL/WPP traces
  • Full memory dump analysis
  • Kernel-level debugging
  • ETL & WPP trace review
  • Root cause summary
  • Remediation recommendations

Add: Written Report

+$500
Formal written deliverable — add to either tier
  • Documented root cause analysis
  • Step-by-step remediation guide
  • Suitable for compliance records
  • Delivered as PDF

Monthly Retainer

Essential

$1,500 /mo
5 hours per month, non-rollover
  • Priority email response
  • Covers standard or deep analysis
  • Ideal for occasional incidents
Priority Access

Priority

$2,500 /mo
10 hours per month, non-rollover
  • Same-day response
  • Covers standard or deep analysis
  • Ideal for ongoing support needs

Government & Defense

Statement of Work

Fixed-scope engagements for government and defense contractors.
SAM.gov registered. Available on contract vehicles.

$250 / hr

Environments We Know

Windows 10 / 11 Windows Server 2019 / 2022 / 2025 DISA STIG Baselines Air-Gapped Networks Group Policy Active Directory Memory Dump Analysis ETL / WPP Tracing Process Monitor Kernel Debugging

Get Started

Describe your issue and we'll respond within one business day.